Job Title: Medical Assistant / Clinical Intake Specialist

Summary

The Medical Assistant / Clinical Intake Specialist is responsible for providing both clinical and administrative support to ensure the efficient operation of the clinic. This individual assists providers and patients through a variety of tasks related to patient care management, intake, communication, and organization. The position requires a strong understanding of medical terminology, patient care procedures, and electronic medical record (EMR) systems.

Clinic intake for approx. 30 patients 2 days per week. The other days will range from clerical duties, scheduling, sorting records, clinical calls, prepping schedules etc.

8am- 4:30pm Monday-Thursday; Friday 8am-1pm  36-40 hours per week.

*Medical Assistant Certificate is not required. Must have some medical office clinic experience in order to be considered*

Essential Duties and Responsibilities

Patient Care & Clinical Support

• Greets patients and ensures their comfort, treating all patients and families with respect and dignity.

• Demonstrates knowledge of disease processes, medical terminology, and standard clinical practices.

• Obtains and documents vital signs, blood pressure, and clinical intake questions.

• Performs and documents History of Present Illness (HPI), past medical and surgical history, medication history, allergies, and review of systems.

• Assists providers with examinations, procedures, injections, and treatments as directed.

• Collects, labels, and packages specimens for laboratory and point-of-care testing in accordance with policy.

• Administers intramuscular (IM) injections if needed.

• Prepares patients for examinations and explains treatment procedures clearly and compassionately.

Administrative & Intake Responsibilities

• Manages patient flow by organizing schedules, escorting patients to exam rooms, and ensuring timely visits.

• Prepares and updates patient information in the EMR system, ensuring all documentation is complete and accurate.

• Updates medication lists and prepares prescription refill requests for provider review and approval.

• Communicates patient instructions and relays provider recommendations to patients and/or family members.

• Handles patient phone calls, emails, and EMR inquiries using professional and courteous communication.

• Coordinates medical records, referrals, x-ray and imaging reports, and other documentation as needed.

• Ensures all Meaningful Use and PQRS data is accurately captured and documented.

• Obtains informed consent signatures and educates patients on pending procedures or ancillary services.

Compliance, Safety, and Quality

• Maintains strict confidentiality of protected health information (PHI) in compliance with HIPAA regulations.

• Ensures a clean, safe, and functional environment for patients and staff.

• Monitors and maintains inventory of medical supplies in exam rooms.

• Adheres to clinic policies and safety procedures, reporting concerns or improvement opportunities to management.

• Assists in maintaining effective medication management processes, including proper storage, ordering, dispensing, and monitoring of medications.

Professionalism & Teamwork

• Communicates effectively with providers, patients, and team members to ensure high-quality patient care.

• Demonstrates initiative and contributes ideas to improve clinic efficiency and patient satisfaction.

• Operates office equipment and clinical software competently and efficiently.

  
  

  doctorchad.com

  Dr. Chad Domangue

  Pain Medicine/Neurology Practice

Location: Hammond, LA (In-Office Only)
Schedule: Monday–Friday (36-40 hours/week)

We are seeking a detail-oriented and organized Medical Record Analyst to join our team. This is an in-office position and requires hands-on experience working with paper medical records.

Key Responsibilities

• Sort and organize medical records in chronological order and by category
• Review records including office visits, procedures, imaging, and hospital documentation
• Ensure accuracy and completeness of all records
• Identify and highlight key information (dates of service, document types, etc.)
• Assist with formatting reports using organized medical record data

Qualifications

• Prior experience handling and reviewing paper medical records is required
• Familiarity with medical terminology preferred
• Strong attention to detail and organizational skills
• Ability to manage large volumes of records efficiently
• Comfortable using Microsoft products (Word/Excel) and Adobe PDF

Benefits

• 401(k)
• Medical, dental, and vision insurance
• Disability and life insurance
• Paid time off

How to Apply

To be considered, please describe your experience with medical record review and organization when applying.

Key Responsibilities

• Schedule and coordinate medical–legal services including IMEs, SMOs, record reviews, depositions, and calls.

• Track case status from intake through completion and maintain accurate logs

•Receive, organize, and process large volumes of medical records and imaging.

• Coordinate record requests with attorneys, facilities, and vendors

• Reconcile invoices, charges, retainers, and payments against case files

• Assist with document preparation, correspondence, and file maintenance

• Update internal systems to ensure real-time case and billing accuracy

• Communicate professionally with law firms, insurance companies, case managers, medical offices, and internal staff regarding scheduling and logistics.

Qualifications

• Strong customer service skills

• Must be energetic and a people-person

• Eager to help grow the business and bring on new clients/business

• Relevant administrative/legal experience preferred

• Strong organizational and time-management skills

• High attention to detail and accuracy

• Comfortable handling confidential information

• Proficiency with Adobe and Microsoft Office products including Word and Excel

• Ability to learn internal workflows and adapt quickly in a deadline-driven environment

Preferred Skills

• Experience with legal case management or medical records

• Basic understanding of billing, invoicing, or accounts reconciliation

• Strong written and verbal communication skills

Position Type

Full-time Monday-Friday 

Growth opportunity within a specialized legal–medical practice

Summary

The Medical Assistant / Clinical Intake Specialist is responsible for providing both clinical and administrative support to ensure the efficient operation of the clinic. This individual assists providers and patients through a variety of tasks related to patient care management, intake, communication, and organization. The position requires a strong understanding of medical terminology, patient care procedures, and electronic medical record (EMR) systems.

Essential Duties and Responsibilities

Patient Care & Clinical Support

• Greets patients and ensures their comfort, treating all patients and families with respect and dignity.

• Demonstrates knowledge of disease processes, medical terminology, and standard clinical practices.

• Obtains and documents vital signs, blood pressure, and clinical intake questions.

• Performs and documents History of Present Illness (HPI), past medical and surgical history, medication history, allergies, and review of systems.

• Assists providers with examinations, procedures, injections, and treatments as directed.

• Collects, labels, and packages specimens for laboratory and point-of-care testing in accordance with policy.

• Administers intramuscular (IM) injections and changes dressings or removes sutures as directed.

• Prepares patients for examinations and explains treatment procedures clearly and compassionately.

Administrative & Intake Responsibilities

• Manages patient flow by organizing schedules, escorting patients to exam rooms, and ensuring timely visits.

• Prepares and updates patient information in the EMR system, ensuring all documentation is complete and accurate.

• Updates medication lists and prepares prescription refill requests for provider review and approval.

• Communicates patient instructions and relays provider recommendations to patients and/or family members.

• Handles patient phone calls, emails, and EMR inquiries using professional and courteous communication.

• Coordinates medical records, referrals, x-ray and imaging reports, and other documentation as needed.

• Ensures all Meaningful Use and PQRS data is accurately captured and documented.

• Obtains informed consent signatures and educates patients on pending procedures or ancillary services.

Compliance, Safety, and Quality

• Maintains strict confidentiality of protected health information (PHI) in compliance with HIPAA regulations.

• Ensures a clean, safe, and functional environment for patients and staff.

• Monitors and maintains inventory of medical supplies in exam rooms.

• Adheres to clinic policies and safety procedures, reporting concerns or improvement opportunities to management.

• Assists in maintaining effective medication management processes, including proper storage, ordering, dispensing, and monitoring of medications.

Professionalism & Teamwork

• Communicates effectively with providers, patients, and team members to ensure high-quality patient care.

• Demonstrates initiative and contributes ideas to improve clinic efficiency and patient satisfaction.

• Operates office equipment and clinical software competently and efficiently.

This position will be primarily on Mondays and Tuesdays each week 8am-430pm.

** 1 Tuesday per month- May be required to ride to Lafayette with 2 other members of the team to evaluate a couple of patients. Start time would be 6:30am and end time would be anywhere from 4:30pm to 6pm depending on traffic on the way back from Lafayette. You will not be driving, just riding in a company vehicle.

doctorchad.com

Dr. Chad Domangue

Pain Medicine/Neurology Practice:

Location: 19065 Dr. John Lambert Drive, Suite 2000A, Hammond

Monday-Friday (40 hours per week)

Benefits available: 401K, medical insurance, dental/vision, disability, life insurance, paid time off, etc.

Essential Duties and Responsibilities

Clinic Role:

Ø  Fulfills patient care responsibilities which may include checking schedules and organizing patient flow, accompanying patients to and from exam room and assisting patients as needed. 

Ø  Answers telephone/email/EMR inquiries from patients and/or family members

Ø  Assesses and document History of Present Illness (HPI), Past History, Surgical History, Medication History, Allergies, Review of Systems and take vital signs

Ø  Updates Medications through medical software platform; prepares prescription refill requests on behalf of the provider for review and approval.

Ø  Administer IM injections as ordered by the provider

Ø  Manage patient electronic medical record (EMR) to ensure information is complete

Ø  Maintains a safe, functional, and effective environment for patients, staff and other individuals in the organization while adhering to HIPPA regulations

Ø  Identify the training needs of the clinical staff and facilitate how to appropriately meet those needs.

Ø  Perform audits of clinical scheduling/documentation and services to facilitate increased productivity

Ø  Supervise the day-to-day functions of staff in accordance with federal, state, and local standards, guidelines, and regulations. 

Ø  Maintain the office so that it is in compliance with company policy and government regulations regarding hygiene, safety and maintenance.

Ø  Resolve complaints received from staff, visitors, patients and physicians in regard to patient care.

Ø  Plans, evaluates, recommends, and implements new initiatives when appropriate.

Legal Department Role:

Ø  Take on a role in the legal department as instructed/ trained.

Ø Medical Records Review: Utilize your clinical expertise to electronically review and analyze medical records in Adobe, identifying inconsistencies, key information, and relevant clinical data pertinent to each case.

Ø Collaboration: Work closely with the MD/ Leadership team to ensure accurate interpretation and summary of medical records, providing critical insights that contribute to patient care.

***When applying please explain your experience related to this position, if you would like to be considered***